EVENT ACCESSIBILITY AT RHS MALVERN SPRING FESTIVAL

All the buildings at the showground have ramps and are accessible by wheelchair.

PARKING

Free parking is widely available at the showground alongside accessible parking for visitors with access needs.

If you’re a blue badge holder please do not purchase Gold parking for RHS Malvern Spring Festival, instead please follow the wheelchair symbols on the signs and use the Brown/West Gate (off the B4209) for allocated accessible parking on hard standing near the showground entrance. Event Mobility are located in this car park for Three Counties Agricultural Society events.

TOILETS

You’ll find accessible toilets throughout the showground. These are marked on the Festival Map.

The Mobiloo will be available for all four days of the festival. This is a mobile toilet and personal care facility for people who find it difficult to get out of their wheelchairs unaided, or need the support of a carer to use the facilities fully. The Mobiloo comes complete with an electric hoist, adult-sized changing bench, toilet and wash basin.  An attendant is on hand to instruct new users on how the equipment works.

FREE SHUTTLE BUS

There’s a free shuttle bus suitable for persons with access needs from Great Malvern Station to the showground for the RHS Malvern Spring Festival.

This will start at 8.45am on the Thursday of the show and there will be staff on the gate at which the bus terminates (Red Gate) who will be able to assist if needed.

There are no pickup/drop off stops en-route. The last bus from the showground, back to Great Malvern station, leaves at 6:00pm.  We recommend you consider not waiting until the last bus because it can be very crowded.

HEARING AID LOOPS

There will be a hearing aid loop in the Festival Theatre to help make talks more accessible.

GETTING AROUND

Mobility scooters are allowed on site provided that they’re driven safely, at low speeds, and the Three Counties’ safety rules are followed.

If your scooter has low ground clearance, a narrow wheel base, or is three-wheeled, we strongly advise you not to use it on the site. The ground conditions are unsuitable for these scooters.

Electric scooters and manual wheelchairs are available for the disabled, elderly, and mobility impaired visitors, courtesy of the Event Mobility Charitable Trust.

If you have any questions about scooter hire or would like to book, please visit Event Mobility or call 01386 725391. We strongly advise booking this service in advance to avoid disappointment as there will only be a very limited number available to hire on the day.

PICNICS

There will be four wheelchair accessible picnic benches available to use at the Festival.

ACCESSIBLE TICKETING POLICY

While we do not offer free tickets or concessions for people with access needs, where a carer is required, one carer may be admitted free of charge per ticket-holder with access needs when they pay the normal admission fee. Please call our Accessible Booking Line on 0800 640 5001 to arrange this. Please be aware you may be asked to provide supporting documentation.

For events which we do sell on the day, carers do not need to purchase a ticket in advance, but documentation must be provided at the gate to prove that the ticket holder requires a carer during their visit. Supporting documentation can vary, and may include proof of disability living allowance or documentation from a doctor, anything that provides proof that the ticket-holder requires a carer during their visit to the Showground. If you are unsure and would like to check in advance that the documentation you have is adequate, please call 01684 584900 and we will happily advise.

BABY CHANGING FACILITIES

There will be an NCT baby changing and feeding area for members and non members (see map for location).